Managed IT pricing is almost always per-user per-month. Understanding what drives the cost helps you compare providers and avoid overpaying for services you do not need.
Most managed IT providers charge between $100 and $400 per user per month depending on services included. Entry-level plans covering remote monitoring and basic helpdesk start around $100-$150. Full-service plans including cybersecurity, backup management, and strategic IT planning run $300-$400 or more per user.
Pricing factors include the number of devices per user, complexity of your network, whether you need on-site visits, cybersecurity stack requirements, and backup or disaster recovery services. Regulated industries like healthcare (HIPAA) or defense contractors (CMMC) typically pay more due to compliance requirements.
Ellison IT offers two tiers: Core at $150/user/month (remote monitoring, helpdesk, patching, antivirus, on-site included) and Complete at $400/user/month (adds advanced security, compliance, strategic IT planning). Setup fee is 1.5 months of service. No hidden charges.
Break-fix IT typically runs $125-$200/hour. A single server failure or ransomware incident can easily cost $2,000-$10,000 in emergency labor, data recovery, and lost productivity. A 5-person company on managed IT at $150/user pays $750/month — and largely avoids those emergency scenarios altogether.
Ask every provider what is explicitly included and what triggers an extra charge. Common upsells include on-site visits, after-hours support, hardware replacement, and project work. Ellison IT includes on-site for Texas Panhandle clients because rural businesses cannot afford response delays.
Ellison IT Consulting gives Texas Panhandle small businesses a straight answer on what managed IT will cost for your specific team size and needs. No jargon, no pressure.
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